fbpx

FAQs

Dog Boarding FAQs

What makes Wiggles special for overnight care?

Wiggles is the most luxurious and special place for dogs in Putnam County. Lucky pups will have luxury suites, raised beds with comfy bedding and a team of loving well-trained staff to take care of them.

Do you require reservations?

Safety is our number one priority, and part of that is ensuring the best level of staffing every day. For this reason, we do require reservations for lodging.

What vaccinations does my dog need?

To protect all the pets in our care, we require proof of current vaccination for rabies, the distemper combo and Bordetella. We also highly recommend the canine influenza vaccinations.

How do I make my pet’s reservation?

To customize and make a reservation at Wiggles Pet Resort, please call us at 845-628-0200.

Do you require an activity package?

Yes. Activity and interaction is necessary for a happy and healthy stay and pets are not one-size-fits-all. Because of this, every pet parent gets to customize a discounted activity package for their pet. All of our packages provide varying levels of activity, interaction, engagement, and routine for your dog to look forward to while they’re here. We want your pet having the most fun while doing what they love!

When can I drop off and pick up my pet?

We can check in your pet any time during our lobby hours. We suggest dropping off as early as possible during the day so your pet can start having fun right away. Our Boarding hours are:

  • M-F 7-6, Sat 10-4
I’m nervous about boarding my pet.

We understand. At Wiggles Pet Resort, all members of our staff are specially trained to check on your furry family member throughout the day and love them just like they would be at home. We also have the most advanced software that tracks every task that makes up our exceptional care.

Can I bring my pet’s own food?

Yes! We request you bring your dog’s usual food to keep them on their normal diet. Please ensure it’s bagged separately and labeled.

Can I bring my pet’s own bedding?

All of our suites are outfitted with raised beds and soft, clean bedding, so please leave your pet’s bedding at home.

Can I bring my pet’s favorite toy?

Here at Wiggles, we have lots of fun, regularly cleaned toys for your pup to play with so there’s no need to bring any from home.

I have multiple dogs. Can they stay together?

It would be our pleasure to host your fur family. We offer large suites for multi-pet families to stay together. Call us at 845-628-0200 to customize your reservation.

Can you accommodate special needs pets?

Wiggles Pet Resort is equipped to accommodate many types of pets with special needs. Please call us to discuss your pet’s needs and we’ll consult with your veterinarian to help you decide if we’re the best place for your pup.

My pet takes medications. Can you administer them?

Yes, if your pet has oral prescription medications, please bring them in their original containers with clear instructions. To ensure proper handling and administration, there is a small fee per dose. However, we offer a TLC Package especially designed for senior or special needs pets which includes unlimited medications.

Can I add grooming/bathing to my dog’s lodging stay?

Absolutely. We offer professional, full-service grooming and bathing at Wiggles. We’d love to send your pup home looking and feeling incredible!

How do you ensure my pet is safe and healthy?

Wiggles Pet Resort is equipped with industry-leading health and wellness systems. Our specialty air purification system was designed for use with pets and has five times the capability of systems designed for humans. We also have pet-specific play surfaces including K9Grass® which provides a clean, soft surface that’s easy on paws.

What’s the difference between Wiggles Pet Resort and Stone Meadow Kennels?

Hopefully, our name says a lot! Wiggles Pet Resort is all about happy dogs enjoying our beautiful accommodations and country setting. We’ve brought out our facility’s best potential with million-dollar upgrades including brand new all-suite accommodations, dog-specific play surfaces, top-of-the-line wellness systems and much more.

Dog Daycare FAQs

Why should I choose Wiggles for dog daycare?

The new daycare program at Wiggles provides a fun, safe place for dogs to socialize, play and be enriched while their parents are away. Our daycare guests exercise their minds and bodies every day while under the care of our devoted staff. It’s not only a ton of fun, it’s a healthy and constructive alternative to staying home alone.

What vaccinations are required for dog daycare?

For the safety of all our guests, we require daycare dogs be up to date on rabies, the distemper combo and Bordetella. We also recommend the canine influenza vaccines.

Do you require a daycare evaluation?

Our daycare program is as safe and fun as possible. It’s essential each new guest joins the best daycare program for them. The first step is a “welcome day,” when they come play with us for free to see which play option they like most.

What is the welcome day like?

Your dog will get a chance to meet our team and the other pups playing with us. We’ll observe their play habits and canine body language to determine the type of play environment they enjoy most. More socially inclined pups will gradually meet the “pack.” Dogs who prefer to play with a team member will have a blast with one-on-one play.

What will my dog be doing at daycare?

We have multiple play options to meet the needs of most every pup personality! Our standard daycare is a group play program perfect for social dogs. We also have a personal play option for dogs who prefer human company. No matter which program they prefer, they’ll enjoy lots of exercise in our play yards, interaction with staff, and comfy rest times in a climate-controlled suite. 

Can I add more activities to my pet’s daycare plan?

Yes, we are happy to put together a custom package to meet your pet’s needs and desires. Just give us a call and we’ll set up your pet’s perfect day.

What should I expect on my dog’s first day?

Please bring your dog early in the morning for their introduction day, we recommend no later than 9am. This gives your dog plenty of time to explore their surroundings and get comfortable with us. We’ll slowly introduce them to their playmates to “meet and greet.” Then the playtime begins. Your dog has access to ample fresh water all day, but sometimes on the first day or two they’re too excited to drink enough. They may come home extra thirsty, which is totally normal. As your dog visits daycare more often, they’ll drink their usual amount.

Do you require reservations?

Safety is our number one priority. An essential key to this is ensuring the best level of staffing every day. For this reason, we do require reservations.

My dog doesn’t like to play with a lot of other dogs. Can they still join daycare?

Absolutely. We appreciate that each dog is unique, so we have multiple daycare programs to suit dogs of different social levels. Our personal play program features one-on-one playtime with a specially trained staff member to ensure your pet gets all the exercise, attention, and playtime they desire.

My dog is not spayed or neutered. Can they still join daycare?

Absolutely. Our personal play program is the perfect fit for unaltered pets. They’ll enjoy one-on-one play sessions with a caregiver for a fun-filled day.

Can I add bathing to my pet’s daycare reservation?

Absolutely! We’ll be happy to set up a spa appointment for your pet to ensure they go home looking and feeling amazing.

Do you have daycare packages?

Yes! Daycare packages offer maximum savings and our unlimited daycare allows your pet to have a standing reservation. 

Can my puppy join daycare?

Puppies are more than welcome to wiggle with the rest of us at daycare. Puppy groups focus on developing early social behaviors and good play manners.

How many days should my dog attend daycare?

We suggest bringing your dog to play at least one day every week. Just like humans, dogs are more comfortable with new friends when they’ve had the chance to spend more time together! This way, your dog will get to form a relationship with the staff and other dogs who come on their day and have an even better time. We want our daycare guests to be as comfortable and excited to play as possible, so we encourage pet parents to make standing reservations for their preferred days of the week.

Dog Grooming & Spa FAQs

How often should I bring my dog in for bathing?

Routine bathing is an important part of keeping your pup happy, healthy, and beautiful! How often your dog needs a bath depends on their breed and activity level. Some dogs are fine to visit us once a month, but others may need a freshening-up every other week. Talk to our knowledgeable staff about the best bathing schedule for your pet.

How do you dry the dogs?

Depending on the dog’s coat and the treatment they received, we’ll either use a cool-air blow dryer or thoroughly towel them off and let them air dry.

What kind of products do you use?

Our bathers only use pet-specific products made of natural ingredients. We also offer a line of specialty shampoos and conditioners designed for certain results, like coat whitening, flea and tick treatments, dry skin shampoos, glossy coat shampoos, de-shedding, and others.

Do you offer any bathing packages?

Yes! Most of our bathing clients visit us to get multiple services done at once, so we’ve bundled together the most important treatments in our bathing packages. A favorite is our Premium Bath Package, which includes a bath, brush out, and nail trim.

Can I add bathing to my pet’s lodging/daycare reservation?

Absolutely! We’ll be happy to set up a spa appointment for your pet to ensure they go home looking and feeling amazing.

How often should I get my dog’s nails trimmed?

Like human nails, dog nails grow constantly and need to be trimmed to prevent them from affecting your dog’s comfort and posture. Every 2-3 weeks is an effective schedule for most dogs, but they can be cut more or less often depending on your dog’s needs.